AOK PLUS - Branch Gotha is a renowned brand that specializes in providing exceptional health insurance services. The branch, located in the heart of Gotha, Germany, offers a range of insurance packages that cater to the specific needs of their customers. With a team of experienced professionals, AOK PLUS - Branch Gotha is committed to delivering high-quality services to their clients with utmost care and consideration. The brand is well-known for its customer-centric approach, wherein the primary focus remains on the satisfaction and well-being of their clients. With a vast customer base, AOK PLUS - Branch Gotha has earned a reputation for being trustworthy and reliable in the market. Overall, the brand is a go-to choice for those seeking top-notch healthcare insurance services in Gotha.
Reviews
fast service, colorful design but the employeis don't speak english
Ok
You won't be put off here and if you have more complex questions, the clerks will stay on the ball until the case is really clarified. No waiting times, pleasant atmosphere and an organized, friendly team :)
The staff here are very friendly and try very hard to process any concerns as quickly as possible.
The value area is attractively designed and the little ones are also thought of with their own table and crayons and Lego building blocks.
Good service, always trying.
Very friendly staff. They were able to answer all my questions. You have to bring a little time. There is a big crowd. Everything stays in the green zone.
Nice service. First of all, I was asked for an FFP2 mask, which I did not have. Security brought me a mask. I don't speak German, so I asked to speak in English. I was surprised because even though the lady modestly said that she spoke a little English, I got along with her very well. She explained to us that due to the localization of AOK (a terrible minus for them), she could not provide all the information directly to my friend (we were in his case). She personally called another branch trying to solve our problem even though it was not her responsibility. On a piece of paper she wrote down all the information we need to transfer to their branch.
I had a small problem regarding my card. Mr. Mey was able to help me with my problem quickly and friendly over the phone. Big praise to the employee and keep it up 👍🏻 …
Location
Hours
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Monday
09:00 AM - 06:00 PM
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Tuesday
09:00 AM - 06:00 PM
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Wednesday
09:00 AM - 06:00 PM
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Thursday
09:00 AM - 02:00 PM
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Friday
09:00 AM - 02:00 PM
- Saturday Close
- Sunday Close
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